At Appliances Center Texas, customer service is the core of our business. We aim to provide outstanding support before, during, and after your purchase.

Customer Support Options

– In-store assistance
– Phone support at +1 (832) 693-0807
– Email communication: appliancescentertexas@gmail.com
– Social media support via Instagram and Facebook

Availability

Our support team is available Monday through Sunday from 10:00 AM to 7:00 PM. We strive to respond to all inquiries within 24-48 business hours.

Service Standards

– Courtesy and respect in every interaction.
– Clear explanations of product details, warranties, and financing options.
– Honest guidance on the best products to meet your needs.

Complaint Resolution

– We are committed to resolving complaints fairly and promptly.
– Issues will be assessed on a case-by-case basis.
– Refunds, exchanges, or service credits may be offered where appropriate.

Feedback Policy

We encourage you to leave feedback regarding your shopping experience. Customer feedback helps us improve our services, policies, and product offerings.

Service Limitations

We do not perform plumbing, electrical, or structural modifications during installation services. Installation teams reserve the right to refuse service if safety is compromised.